Where Quality Meets Trust: Explore Our 5 Star Google Reviews Today!
Trustindex verifies that the original source of the review is Google. Went in yesterday for a state vehicle inspection. Called before hand and the representative was very polite and helpful over the phone. Spent way less than the time I envisaged which was great since it was during my lunch break. Professional, friendly and great service. Cherry on top: IT WAS FREE!🥳🎉Posted onTrustindex verifies that the original source of the review is Google. Thank you to J&T Automotive !! It was my first time there, I was in a rush and needed a vehicle inspection. The environment itself, unlike most inspections places was very clean and neat. I was comfortable to wait and did not have to wait long less than 20 mins! Thank you again J&T automotive for your customer service and swift action.Posted onTrustindex verifies that the original source of the review is Google. Got here for state Inspection. Was told the wait be 45 min but it was done within 15 min. Great personnel in the office and the shop. Highly recommended this shop.Posted onTrustindex verifies that the original source of the review is Google. Great experience.Posted onTrustindex verifies that the original source of the review is Google. Excellent experience at J&T Automotive! I needed an alignment on my 4Runner and they got me in and out faster than expected. The communication was top-notch; they kept me updated throughout the day and the staff was incredibly friendly. It’s clear why they have such a great reputation in Houston. If you want honest work and great customer service, this is the place to go.Posted onTrustindex verifies that the original source of the review is Google. My experience with J&T Automotive was nothing short of exceptional. I had taken my vehicle to two other places asking for a full inspection. The first place Reported a lot that eventually I Learned was not needed. The second place did a very light inspection and didn’t even give a report on everything, but also reported things that did not need to be done. I shared some of the specific concerns that I thought might be wrong, but asked J&T To do a full inspection paying particular attention to three or four items that I felt might have some credibility in needing to be replaced. Richard was amazing. He not only took the time to look at and discuss my specific concerns. After they did a full inspection that they provided with pictures and videos and detailed explanations, he took the time to explain what I really needed to get done right away and what things could be deferred and monitored. The work was thorough as well as the inspection, but what really struck me as amazing was the level of attention I got from Richard while discussing the issues at drop off and at pick up. And they even provided me an Uber ride home and washed my jeep thoroughly including it looks like the interior! J&T Has won a customer for life.Posted onTrustindex verifies that the original source of the review is Google. In a world where TRUST is becoming a Rare find, I am Grateful each time I encounter it. J & T Automotive has a new member Jeremy. Jeremy was my consultant at a previous Highly regard auto repair place. The company was bought out recently. Jeremy’s customer service skills are exceptional! He’s passionate and knowledgeable about the work he does. Give him a try for yourself. THANK YOU JEREMY!Posted onTrustindex verifies that the original source of the review is Google. Fantastic experience at J&T and this will be the place I come back to for all my cars' needs. Let me provide some context in that just 2 months prior I took my 2022 Outback Wildnerness to a different shop off of Pinemont a couple months prior for a simple oil change. While the car was there, they did a multipoint inspection and said both front and rear brake pads and rotors needed to immediate attention and needed to be replaced (among a bunch of other things). At the time I elected just to get the oil change. They ended up putting twice as much oil as they should have, causing the exhaust to smoke. Luckily they quickly fixed the issue, took responsibility and were apologetic, but something like that shouldn't have happened in the first place. 2 months later my Outback got a nasty rock chip. Decided to try J&T because of the Google reviews, and I've driven past the shop many times. They were able to get me a quote on the glass replacement the same day, and it was about 1/3 of what I was expecting. I thought it was going to be more because replacing the windshield on my Outback also means the Eyesight needs to be recalibrated, and other places usually charge a lot for this. After J&T's multipoint inspection, they told me my front brakes didn't need replacing, and that only rear brake pads/rotors needed to be replaced. I appreciated the honest assessment after what I experienced with the other shop, and again the price came in a few hundred dollars less than I was expecting. Everything was done within 24 hours of dropping off my car. Richard was my main point of contact, and he was on top of keeping me updated every step of the way, and super easy to get a hold of when I had follow up questions. I also appreciated how clean the office/lobby is - it even smells nice.Posted onTrustindex verifies that the original source of the review is Google. J&T is our go-to automotive shop. Always professional and do great work. I highly recommend. Special thank you to Richard who helped me today.Posted onTrustindex verifies that the original source of the review is Google. Staff members were knowledgable and professional. They were able to fix the issue with my car and it has been running well so far. Thanks for everything!